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Collection items are mostly made to order unless we happen to have your size in stock. Shipping time is about 10 - 15 days and these items are unlimited as long as we have available fabrics.
Single pieces are limited edition runs made only one or a few times, mostly with a focus on artistic expression and an easy fit. Shipped in 3-5 days.
All products have a 2 week, no-questions-asked return policy.

PRODUCT CARE AND SERVICE:

Treches products in cotton, linen and hemp can be cleaned in the washing machine at 40°C. Hang to dry or tumble dry after cleaning.

Digital printed fabrics survive the washing machine but sateen printed fabrics might loose their shine. Wash it by hand to keep it looking fresh!

Wool can be aired or washed in cold water, streched into shape and laid out to dry.

Our products are made to last.

If you should notice any trouble with our clothing, please contact us!

We can repair clothing in our studio in Berlin. If a reparation is not possible we will replace your product.



PAYMENTS:

We accept Bank Transfers and Paypal (including credit cards). You pay up front and we'll ship/start production when we get it!

Prices include 19 % german sales tax. Non-EU customers may have to pay import tax.



SHIPPING:

Ready made items take 3-5 days for handling and shipping. Made to order items need 10-15 days delivery time.
Recycled paper and carton is used for packaging.

We ship with DHL to all of Europe and Americas, from Germany.

The rates are:
Germany: 4,50 € with free shipping for orders over 150 €
EU: 8 € with free shipping for orders over 200 €
Switzerland and Norway: 13 € with free shipping for orders over 250 €
Americas: 18 € with free shipping for orders over 250 €



RETURNS:

If you don't like the product, return it within 2 weeks and we'll return your payment.

If the product does not fit, send it back and receive another size, or, if you wish, your money back.

If you should notice any problems with the quality of our garments, please return it and we will repair or replace your product.
Customers carry the shipping costs of returns.



STUDIO & STORE COLLECTIVE:

SHIO
Weichselstrasse 59,
12045 Berlin

Mon → Sat: 13 → 19



IMPRINT:

Treches by Jeanette Bruneau Rossow,
Elsenstrasse 78,
12059 Berlin,
Germany
Steuernummer: 16/497/00269,
UST ID: DE265032341.

info@treches.com